SD-WAN providers in Australia (2018)

Choosing a reliable service provider is never easy.

When it comes to the IT sector and the development of this area of business, there is one unanimous conclusion. In order to achieve and maintain progress and stay competitive, new networking strategies and new network infrastructures need to be adopted. That is why we have set out to present you with a list of best SD-WAN providers in Australia that you should consider as a driving force for your expanding business.

SD-WAN Guide

What is SD-WAN?
SD-WAN Benefits
SD-WAN Features
Managed vs DIY

SD WAN is an acronym for Software Defined Networking in a wide area network (WAN). An SD-WAN simplifies the management and operation of a WAN by separating the networking hardware from its control mechanism. This concept is similar to how SDN implements virtualization technology to improve data center management and operation.

SD-WAN enables companies to build high-performance WANs using lower-cost and commercially available Internet access, enabling businesses to partially or wholly replace more expensive private WAN connection technologies such as MPLS.

You need SD-WAN if you are:

  • Deploying more video and other bandwidth-intensive applications
  • Adopting more Internet-based applications and services (SaaS, IaaS)
  • Needing direct access to SaaS/Cloud-based apps at remote branches
  • Deploying hybrid WAN topologies at remote locations
  • Wishing to reduce reliance on MPLS
  • Wishing to better utilize backup/redundant WAN circuits
  • Zero Touch Provisioning (ZTP)
  • Active-Active load balancing
  • Fast Session Failover
  • Zero Touch Deployment

Advanced Features

  • Service insertion or service chaining
  • Firewalling and Advanced Malware Protection
  • Forward Error Correction

High price, complexity, and network homogeneity have frequently been a barrier with bleeding-edge technologies. But there are ways you can get the sd-wan technology at low cost. Here's how you can lower the initial costs of an SD-WAN deployment.

  • Managed vs DIY SD-WAN
  • Select the right vendor
  • Buy refurbished sd-wan hardware
  • Buy from an sd-wan startup
  • Open source sd-wan
  • Use an sd-wan consultant


The biggest question to ask is, “How would you like to consume SD-WAN?”. Adopting a DIY solution has many advantages. One advantage is that a do it yourself solution typically costs less than a managed sd wan service. Potentially more important than cost savings, organizations that adopt a DIY solution have total control over how the solution is implemented and how it evolves over time. Because they have this control, these organizations can respond quickly to changes in the environment.

Managed SD-WAN:

As a service works for most of the organizations that do not have in-house resources to implement and manage the sd-wan infrastructure. Most of the SD-WAN providers have a tie-up with vendors. Example, Optus SD-WAN uses Riverbed sd wan technology. Be sure that you are aware of what vendor they offer, and the features and limitations.

Things to consider before buying SD-WAN:

  • Performance
  • Reliability
  • Security
  • Features
  • Complexity
  • Cost
  • SLA (Service Level Agreement)

What problems does SD-WAN solve?

WAN Performance
Application routing
Poor SAAS performance


  1. Poor WAN performance
  2. Bandwidth limitation

Businesses today face user experience problems for SaaS applications on account of networking problems.
The centralized Internet exit architecture is inefficient and results in poor SaaS performance. And branch sites are
running out of capacity to handle Internet traffic which is a concern because more than 50% of branch traffic is
destined for the cloud.
Selecting the right SD-WAN solution solves these problems by creating multiple Internet exit points, adding high bandwidth at branch locations, and dynamically steering around problems in real-time, resulting in an optimal SaaS user
experience at all branches.

In a recent survey completed by Riverbed, one staggering conclusion has been drawn. More than 97% of CIO and IT Managers surveyed agreed that their traditional network solutions will have problems keeping up with the ever-growing demands of cloud and hybrid networks. Keep on reading, as we’ll begin discussing some big names such as Macquarie, NTT, Optus, Telstra, AT&T and more. We’ll also explain in simple English how Spooster can make this transition easier and lower the financial and logistic impact on your existing infrastructure.

SD-WAN Deployment Options

On-prem SD-WAN
Cloud based SD-WAN
Cloud + Backbone

Premises-based SD-WAN solutions are great for small, localized businesses. These are usually executed by introducing an appliance to the site, which is used to ensure SD-WAN functionality. It shapes the traffic within the premises in real-time, which brings costs down and drives performance up.

Another characteristic of a premises-based SD-WAN is that it has no connectivity to a cloud gateway. It can only communicate to the other sites of your company.

Use case:
This solution will benefit you the most if your company is hosting all of its appliances on site. If your business does not require any cloud applications, the cloud-enabled SD-WAN solution would just increase the costs without a good reason.

In such cases, the best option is to keep a smaller MPLS network and use it for real-time apps. On the other hand, the public internet can be controlled by SD-WAN and utilized for everything else.

On-prem SD-WAN Benefits:

  • It eliminates cloud-bandwidth costs or lowers them significantly.
  • Provides a better connectivity backup, so it improves disaster recovery.
  • Enables traffic shaping in real-time and improves the performance of WAN apps.
  • Offers ISP/Multi-circuit load-balancing.

The cloud-based SD-WAN architecture is similar to the premises-based in that it also has an onsite SD-WAN box. However, this appliance also has a connection to a virtual (cloud) gateway. This setup allows your company to have the best of both worlds, so the reliability and performance of your cloud applications will be significantly improved.

The most common cloud apps and cloud providers include AWS, Office 365, Salesforce, etc. and the cloud gateway gets networked directly to them. This way, they can perform much more effectively than before. This also gives you added security in case your internet connection fails while you’re using a cloud app. The gateway will keep the cloud session active and allow you to continue to work. Moreover, if your company has two separate internet connections, the beauty of SD-WAN is that it will instantaneously route your cloud apps to the working circuit.

Use case:
If your company is using demanding cloud apps such as DropBox, Azure, Office 365, AWS, etc. this SD-WAN architecture will suit you. The solution that a lot of businesses go for is a small MPLS network for on-site real-time apps and a cloud powered by the public internet for everything else.

Cloud-based SD-WAN benefits:

  • Improved DR through a better connectivity backup.
  • Improved performance of all WAN apps via traffic shaping in real-time.
  • Multi-circuit/ISP load-balancing
  • Cloud gateways improve performance and reliability of cloud apps.

Having a plan B is always a good idea, isn’t it? This option provides you with one, offering many benefits along the way. Cloud-based architecture plus a backbone means that there will be an SD-WAN box on-site, which will be connected to an SD-WAN provider’s point of presence (POP). This is where your traffic will jump on your provider’s private, high-speed, network backbone.

What the benefit from adding another point your data needs to traverse? Your information is guaranteed to always maintain low levels of packet loss, latency, and jitter. This is beneficial for the entirety of your traffic, but you will see most improvements in your real-time apps providing video, voice, and virtual desktop.

This backbone solution can also connect with cloud-based apps mentioned before, which will additionally improve their efficacy.

Use case:
This option is the right choice for companies who greatly depend on real-time apps and want to get rid of high-cost MPLS circuits, but do not want to risk relying completely on the cloud.

Cloud plus backbone SD-WAN benefits:

  • Improved performance of real-time apps.
  • Benefits of cloud gateways.
  • Real-time traffic shaping.
  • The connectivity backup improves DR.

SD-WAN Providers in Australia

Macquarie Telecom

Telstra is another superb provider that we have also reviewed in the article linked above. According to many positive testimonials from businesses who gave them their trust, it is the best SD-WAN provider in Australia. This Australian SD-WAN provider offers its service as a part of its broader Telstra Programmable Network. In terms of infrastructure, Telstra mixes and matches as it is using VeloCloud’s software on Juniper’s uCPE devices. Definitely, consider it as a go-to solution for your networking environment as so many successful businesses have not done wrong by doing the same.

Optus is one of the biggest SD-WAN providers in Australia. Optus Fusion SD-WAN uses Riverbed’s SteelConnect platform. It can be deployed as an OTT service and is fully agnostic, so your current provider and connection do not matter. It provides a real-time insight into data flow among multiple offices. This works great for large organizations that afford to pay higher payouts for the same service.

As of September 2017, Macquarie has managed to get on the list of the best SD-WAN providers in Australia. The decision came as a way to support its existing MPLS network. It is now able to better deliver services such as data, voice, security, and cloud to its enterprise customers. Macquarie especially boasts its ability to provide rural areas with extra bandwidth and network support. This is something that sets them apart from the competition as rural-based companies especially struggle with network security. Macquarie SD-WAN can be obtained through VeloCloud infrastructure. On top of that, it offers many connectivity options such as Ethernet, broadband, DSL, LTE, 4G, and MPLS.

Spooster has been providing SD-WAN services to organizations since 2016.

As a leader in WAN optimization solutions, Spooster IT Services is helping companies in Australia design and implement SD-WAN solutions. We work with several of Australia's most reputed vendors - ensuring that our clients gain access to the best technology on the market. With a focus on providing an exceptional IT experience to our customers and their users, our goal is to empower our clients to be proactive instead of reactive, to have zero security incidents, and to have a scalable network infrastructure that helps elevate their operations to greater heights.

According to a recent IDC’s (International Data Corporation) assessment of 10 best SD-WAN providers, NTT has been placed as a leader. These 10 providers were evaluated by their ability to offer a wide portfolio of services including data and voice networking, as well as collaboration and cloud services. Another reason that makes NTT one of the most popular SD-WAN providers in Australia is its comprehension of what the customers need. Over the years, NTT has created a modern platform with some unique features. It is one of the few providers that provide a reliable cloud service program, but also a simple integration and transformation roadmap. NTT Com deploys its SD-WAN in Australia through a Silver Peak EdgeConnect infrastructure, which ensures quality and reliability.

Control SD-WAN Costs

Select the right vendor
Refurbished Equipment
Go Open Source
Get SD-WAN consultation

Selecting the right SD-WAN vendor is important. You need to choose the one that meets your current and future business needs, has the right features, and provides the right value for money.

This option is valid if you are looking to implement sd-wan yourself. You will need to buy the hardware, software, license, and subscriptions that are needed to implement an sd-wan solution.

How to choose a secondary sd-wan partner?

There are several major characteristics that you should use to thoroughly vet them.

  1. Scalability – Can they handle both large and small projects in any location worldwide?
  2. Value recovery – Do they have the necessary sd-wan capabilities, expertise, and distribution channels to maximize the value of the hardware you already have?
  3. Comprehensive inventory – How much square footage do they dedicate to maintaining inventory? If they don’t have products on hand, how can you rely on their warranty or their ability to provide support?
  4. Product diversity – Do they have a wide variety of options for you to choose from, or are they too narrow to be of any real use?
  5. Service delivery – Can they deliver on their promises, and can they provide insights, knowledge, and know-how to help you accomplish goals?
  6. Longevity in business – If they haven’t been around a significant time, it’s fair to say you may not be able to count on them to support your investment in the long-term.
  7. As you consider offerings, apart from the OEM, the most important factors to look for in a partner are size, scale, and breadth. These provide some insurance that you’re choosing a reliable vendor to do business with.

For you to better understand the capabilities of the used-hardware resellers, an on-site visit to the provider’s depot is recommended. Such a visit should include a review of the provider’s testing labs to help gauge inventory size and standardized processes for logistics.

Use due diligence
The most important thing to remember is that you always have options. Don’t allow the provider to dictate your technology strategy.

A quality secondary sd-wan market provider would help you maintain your investment and save budget money in the face of rising OEM prices.

Finding a reputable secondary market provider helps you add a partner who has your agenda, and your unique business needs, in mind. You get alternative solutions and a fresh outlook on how to invest in your technology.

As the need for small- to medium-size enterprises to find affordable SD WAN continues, finding a secondary market provider that can offer a cost-effective solution seems to be a logical way to go.

SD-WAN open source solutions offer an innovative approach to SD-WAN that allows the customer to enter the SD-WAN market at a lower price point. The customer can gradually transform their network into the realm of automation and independence, enhanced application visibility, and distributed network services.

Getting an initial sdwan consultation is going to be your best investment. With as little as $1000 one time cost, you get an experienced sd wan expert from Spooster by your side guiding you at every step of the way. And since you are paying for our services, you know that our recommendation is in the best interest of your business. Contact Us>

Best SD-WAN Providers in Australia in One Place

SD-WAN suppliers AustraliaGetting on the SD-WAN bandwaggon and being a part of the new IT rush is no doubt extremely important if you aim to expand your business. Choosing one of the best SD-WAN ISP’s in Australia is even more important as it will give you security and reliability at all times. However, doing it all on your own, whether you are a big, established business, or an expanding one, can be overwhelming.

That is why at Spooster we offer you SD-WAN as a managed service. What this means for your business is that your IT team will not be buried in loads of tasks around sorting out the infrastructure and logistics. This is all that switching to Software-defined network entails at the beginning. Instead, we offer you full SD-WAN managed service in Sydney, Melbourne, and Brisbane. This means that our expert team sorts out the infrastructure and the logistics, as well as manages payments and formalities with the best SD-WAN providers in Australia for your situation. This way, you will get the best routing for your most important apps at all times, with minimal effort, fuss, and time lost on managing multiple bills every month. Contact>

How Spooster can help

  • You discuss with us any application and network performance issues that you have been facing
  • We set up traffic monitoring in your WAN
  • Evaluate the possibility of SD-WAN solving the problem
  • Help you finalize the SD-WAN solution that would best meet your needs
  • We can get you 99.999% uptime with internet

Spooster has a strong network of SD-WAN service providers and vendors in Australia. Since we buy in bulk, we are able to get deals well below the market rate. If you already have a quote from a vendor, share that with us and let us work our magic and get you the best deal.

Disclaimer: Spooster does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Spooster's research publications consist of the opinions of our research organization and should not be construed as statements of fact. Spooster disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Get the answers to your SD-WAN questions

Frequently Asked Questions

1) Is SD-WAN better than MPLS?

SD-WAN is not a replacement for MPLS. It’s an overlay, that is, it runs on top of your existing WAN network and adds a rich feature set that provides improved network performance and reliability.

2) Can SD-WAN integrate with existing networks?

A key characteristic of SD-WAN architecture is its ability to coexist with the installed network, as well as deploy in phased stages. For example, datacenters can be connected without installing nor replacing any equipment in the datacenter via secure tunnels from existing routers to the cloud network.

3) What are the hardware requirements & price-points? VM options?

Depending on the vendor, SD-WAN is offered as hardware and virtual appliances for branch deployments. Hardware appliances are optimized for zero-touch deployment and multi-WAN connectivity. The pricing depends on the appliance throughput and annual subscription in case of managed sd-wan.

4) How do the pricing models work? Am I paying per device, per month?

Some SD-WAN suppliers in Australia provide an annual subscription service that includes both the on-prem appliances or software, as well as hosted cloud gateway services and cloud orchestrator. This enables an incremental and cost-effective WAN migration.